Our guarantee is an unconditional replacement or money back guarantee on anything we deliver or wire for you. All order placed directly to fragranceflora.com are guaranteed to arrive fresh, beautiful and special.

If you or the person receiving your gift are not 100% satisfied, we will have your gift replaced or provide a full refund.

This guarantee applies to orders for which we have received complete and accurate delivery information.

Guarantee is valid for 24 hour (Fresh Flowers).

 Any problems must be submitted to our Customer Service department within 24 hour of receiving flower product.