While it is rare that we substitute your order but there are times when substitution is required for items delivered by the Local florist due to seasonal availability of products or due to limitations of supply within smaller towns or rural areas.

Whatever may be the case, our guarantee of fresh, beautiful flowers and on time delivery is always there. Products may be substituted in the following cases:

1. If we are out of a particular item like a basket or a container, a similar item or element of equal or greater value is substituted.

2. If we run out of a particular flower, we may substitute it with another while ensuring that the look and feel of the floral arrangement is as close to the original as possible and the item is of the same or greater value.

Substitutions may be necessary to ensure your arrangement or gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.