Your beautiful fresh flowers will be delivered on the same requested day.

The flowers will be left in a secure place if no-one is available to accept delivery.

If the recipient is not home and the flowers cannot be left in a suitable place, the courier will leave a 'calling card' detailing where they can be contacted by the recipient to rearrange a suitable delivery time and date.

We hate to disappoint so we are always happy to deliver to a business address during working hours, if you are not sure whether your recipient will be home.

At peak times such as Christmas, Valentines and Mother's Day we are aware that it is important that your flowers arrive in good time and condition. To ensure this during these periods we may dispatch your flowers up to 12 hours earlier than normal.

Fragranceflora.com is not responsible if the address filled in is wrong or invalid. We will try to inform you immediately but in that case we no refund will be made.

Changes in order can be made up to 24 hours before the delivery time. We will do our best to ensure the changes are made.